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Get in Touch

Contact us by phone at +1 833 603 4003 Monday-Friday from 9am to 6pm PST. Or send a message directly to Rider Support through the Contact Us form below.

Rider Support

Purchase Questions

Get in touch with us on the phone, via email, or send us a direct message on Instagram. We’re happy to answer questions about our rims, complete wheels, or anything else related to Reserve. Our frequently asked questions are also a good place to start.

Warranty Claims & Crash Replacements

We make rims, we build wheels, and we support riders. Whether you’re flying down the legendary DH track at Ft. William, railing corners at Mission Crit, or leaving it all out there on Queen Ka’ahumanu Highway, if you break a rim, we’ll send you a new one within 24 hours. 

File a claim here on the website, over the phone at +1 833 603 4003, or through email, and the Reserve Support team will be here to help. After verifying your claim and some basic information, a new wheel is boxed and shipped directly to you free of charge.

File a warranty claim


Current retailers carrying Reserve wheels can get information on the retailer portal. New retailers who would like to carry Reserve can request to become a stockist here.

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